We'd love to hear from you
Have a question about MamaMind? Need help with your account? Or just want to share feedback? Our team is here and happy to help.
Email Support
For general enquiries, billing, account help, and sending documents like your POD/Sanad card.
Response Times
We aim to reply to all enquiries within one business day.
Mon-Fri, 9am-6pm GST
Write to us directly
Quick answers
How do I get started after subscribing?
There's nothing to activate. As soon as you subscribe, MamaMind messages you on WhatsApp to say hello - just reply and start organising. If you haven't heard from it within a few minutes, send MamaMind a message on WhatsApp at +971 50 454 3632 and it will pick up from there.
How do I cancel my subscription?
Tap 'Log in' at the top of mamamindai.com and enter the WhatsApp number you subscribed with - we'll send you a one-time code (no password needed). Then go to Subscription and choose 'Cancel subscription'. You keep MamaMind until the end of the period you've paid for and won't be charged again.
Can I switch between plans?
Yes. Log in with your WhatsApp number and a one-time code, go to Subscription and choose the plan you want - including switching to yearly billing to save about 10%. Changes take effect straight away and the price is adjusted pro-rata.
How do I add a family member?
Just tell MamaMind on WhatsApp - for example "Add my husband Omar, +971 50 123 4567". MamaMind sends them a WhatsApp invite, and once they reply they're connected to your family.
Is there a free trial?
Yes - new subscribers get a 7-day free trial. A card is needed to start, but you won't be charged until the trial ends, and you can cancel any time before then.
Registered Office
Leck and Sons L.L.C-FZ (trading as MamaMind)
Meydan Grandstand, 6th floor, Meydan Road
Nad Al Sheba, Dubai
United Arab Emirates